Annie Acuna

Director Operations Management @Paramount Residential Mortgage Group Inc. (PRMG Inc.)

Nashville, TN, US

1, fully responsible for, preside over the company\'s day-to-day business activities, to ensure a good internal environment for the development and operation of the enterprise.2Develop and organize the implementation of the company\'s overall business management planning and annual work plan, and be responsible for the completion of the responsibility goals and annual plans.3Responsible for the development, implementation and improvement of the company\'s management regulations, systems and operational processes.4Plan, guide, coordinate, control and stimulate the business development of each functional department, supervise and check the effective performance of job responsibilities by the person in charge of each department, and evaluate and assess management work to improve efficiency.5Responsible for the management and control of service quality monitoring, customer satisfaction survey and operation management objectives, index measurement and emergency preparedness for each project of the company.6Completely control the operation and service status of each department and project office, reasonably deploy human, material and financial resources, fully complete the task indicators and work plans, and continuously improve the operation and management level, service management level and economic efficiency.7Strengthen the construction of the staff team, care about the thoughts, work and life of the staff, help the staff to solve the practical difficulties as far as possible, and improve the appeal and cohesion of the staff team.8Coordinate and establish relations with relevant government departments and parties to ensure a good external environment for the company.

St. Thomas University

Bachelor's Degree, International Business