Ann Durso
General Manager | Hotels | Team Leader | Project Manager | Change Management | Hospitality | Employee Relations
- Role
- Area Director, Franchise Performance at Choice Hotels International
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Ann Durso
Result driver leader with international experience and multi-lingual. Experience from working in multi-cultural, cross-functional and global teams to drive organisational targets and deliver results. Enthusiastic, energetic and passionate and committed to achieving high standards individually and with teams.Experienced leader with background in Project Management and Hospitality. Ability to lead and develop teams to exceed goals. Project Management | Hospitality | Employee Relations Email: a••••••••@gmail.comProven track record for generating revenue, increasing guest satisfaction and creating a return on investment for ownership. Successfully lead and developed large projects. Created processes and procedures in different industries. Savvy in change management enabling efforts to drive end user adoption of new policies, processes, technology and grow employee satisfaction. Strategic alignment to drive results for all stakeholders. Certified coach.CORE COMPETENCES-Team Leadership-Organizational Leadership-Change Management -Coaching-Analytical Ability-Sales -Human Relations -Employee Engagement-People Development-Budget, Forecast & Cost control-Planning & Implementation-CommunicationACCOMPLISHMENTS-Lead the accommodations team in the Athletes Village for 2012 Olympic Games without any major incidents-Increased Guest Satisfaction almost 5 points at InterContinental Chicago in one year-Won Hotel of the Year as Hotel Manager for Holiday Inn Bloomsbury, London UK-Started my own Event Marketing Company that grew to $1.5 in 4 yearsPlease contact me at 78••••••78 for any business opportunities.
Experience
Area Director, Franchise Performance
Feb 2026 — Present · NC, US
Education
Uppsala University
Bachelor, Social Science
1994 — 2001
ITS
Mater Practitioner NLP, Neuro Linguistic Programming
2010 — 2011
Skills
- Food
- Employee Relations
- Sales
- Management
- Pre-Opening
- Revenue Analysis
- Time Management
- Hospitality Management
- Event Planning
- Hotels
- Hotel Management
- Customer Service
- Hospitality Industry
- Team Management
- Rooms Division
- Tourism
- Food
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.