Logan Terry

General Manager @Comfort Suites

Cullman, AL, US

Reservation Creation/ Management (Choice Advantage PMS)-Respond to any guest need and offer feedback and solutions-Respond to guest complaints via our Guest Insight system (Medallia)-Monitor and modify rate structure to ensure best possible revenue is being obtained- Communicate with Front Office, Breakfast, Maintenance, and Housekeeping Staff to ensure smooth daily operations-Schedule Employees-Assist in Recruiting, Onboarding, and Training new hires-Manage and Book Group Inquiries-Maintain Sales effort & promote hotel within community-Monitor property and execute walkthroughs to ensure no immediate issues are occurring and make notes of observations-Perform inspections with Executive Housekeeping to ensure quality and standard is up to par for QAR-Ensure Preventative Maintenance, Deep Cleaning, and Monthly and Quarterly tasks are being maintained-Manage Accounts Receivable and Payable-Complete payroll bi-weekly-Review property profit and loss statements monthly to ensure profit is being made and CPOR is affordable-Take inventory and place supply orders.

Calhoun Community College

Associate's degree, General Studies

The University of Alabama in Huntsville

Bachelor of Business Administration - BBA, Business Administration and Management and Huma