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Andy Smolenski
Partner @C-To-B Suite
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WORK HISTORY
Partner @C-To-B Suite
Austin, TX, US
C2B Suite provides social media services for contact centers and customer service organizations. We help our clients scale their organizations quickly, mitigate risks, and enhance leadership. Social media and community platforms are empowering customers in previously unimaginable ways. This inverts the legacy business-to-consumer paradigm, creating a customer-to-business model that demands new approaches, processes, and organizations if enterprises intend to maintain leadership in customer care. Global brands are acting swiftly to respond to this opportunity and are turning to C2B Suite™ for solutions, best practices, and standards to get the job done.
EDUCATION
Clarkson University
BS, cs
SKILLS
ABOUT ANDY SMOLENSKI
Energetic, strategic leader and consultant with extensive experience in technology…
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