Amy Roffmann New
Senior Manager @ Centuri Group, Inc. | Process Improvement
- Role
- Senior Manager, IT Product & Analysis at Centuri Group, Inc.
- Location
- Chandler, AZ, US
- LinkedIn followers
- 500 followers
About Amy Roffmann New
With over 20 years of experience in process improvement, business analysis, product management, and M&A integration, I help organizations unlock their potential and achieve operational excellence. I am a Lean Six Sigma Master Black Belt and a certified trainer, coach, and consultant in continuous improvement methodologies. Currently, I lead a group of Business System Analysts and Product Managers within Centuri\'s Enterprise Digital Solutions group, where I leverage my internal business process knowledge to position the company for growth. I develop and implement new discovery and analysis tools, collaborate with vendors and stakeholders, consult on process standardization and alignment, and assist in identifying and implementing best practices. I am passionate about finding solutions and strategies that create value, efficiency, and quality for customers and employees.
Experience
Senior Manager, IT Product & Analysis
Aug 2020 — Present · Phoenix, AZ, US
I lead a dynamic team of Business System Analysts (BSAs) and Product Managers within Centuri\'s Enterprise Digital Solutions group. Our mission is to harness internal business process expertise to position the company for sustainable growth. • Established and mentored a high-performing team of BSAs, driving effective gathering of business requirements aligned with the IT roadmap. • Innovated and introduced a cutting-edge framework comprising new discovery and analysis tools/templates to enhance process improvement initiatives. • Played a pivotal role in vendor selection and system acquisition, ensuring seamless integration into our corporate ecosystem. • Provided invaluable expertise in standardizing processes and aligning acquired businesses during integration. • Identified and implemented internal best practices to optimize efficiency and productivity.
Education
University of Phoenix
MBA, Technology Management
Southern Illinois University, Carbondale
Bachelor of Arts (BA), Creative & Technical Writing
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