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Alok Gupta

Senior Business Solutions Consultant @Coforge

New Hartford, NY, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2024 — Present

Senior Business Solutions Consultant @Coforge

EDUCATION

2001 — 2003

SRMS CET College

MBA, Finance

2003 — 2004

Amity University

Post Graduate Diploma in Insurance & Risk Management, Non- Life Insurance

2013 — 2013

TeamLease Skills University (TLSU)

Certified Business Analyst

2007 — 2008

AICPCU

Associate’s Degree, Insurance

2004 — 2006

Insurance Institute of India

Associate’s Degree, Insurance

SKILLS

AnalysisCrmJiraData AnalysisSoftware DocumentationSdlcDuck Creek TechnologiesRequirements AnalysisRequirements GatheringInsuranceBusiness ProcessFirst Best Policy Admin SystemBusiness Process Re-EngineeringProject ManagementAgile MethodologiesManagementGap AnalysisClaims Work StationBusiness IntelligenceLean Six SigmaVendor ManagementRequirements TraceabilityBusiness AnalysisPolicy StarBusiness RequirementsTrainingTestingJadBusiness Process ImprovementUnderwritingHp Quality CenterUser Acceptance TestingTeam Management

ABOUT ALOK GUPTA

I\'m a seasoned and passionate Senior Business Analyst, specializing in driving results in the dynamic world of Insurance IT services. With 20 years of experience supporting various global clients from both offshore and onshore locations, I bring a wealth of expertise in:Business & Application Support: Streamlining operations and troubleshooting issues for seamless software performance.Business Analysis & Requirements Gathering: Deeply understanding business needs and translating them into clear, actionable requirements for Agile projects.Software System Analysis: Decoding the complexities of various insurance products and systems to optimize functionality.Production Support & UAT Coordination: Ensuring smooth application rollouts and user acceptance through meticulous testing and support.Functional User Support: Guiding users through software features and resolving their queries with a focus on customer satisfaction.Financial Reporting & Team Management: Contributing to accurate financial reporting and fostering a collaborative, productive team environment.My Skillset:Certified Scrum Product Owner (CSPO)Agile Methodologies (e.g, Scrum, Kanban)Requirements Gathering & AnalysisFunctional Specifications & Use CasesVisio for Diagramming (e.g, Sequence Diagrams)Project Management (MS Project)MS Office Suite ProficiencyDriven by:Delivering impactful solutions: My ultimate satisfaction comes from seeing my work streamline processes and unlock value for businesses.Collaborative spirit: I thrive in dynamic environments where teamwork and communication are key to success.Continuous learning: I\'m a lifelong learner, constantly honing my skills and staying ahead of the curve in the ever-evolving IT landscape.Ready to connect:I\'m actively seeking opportunities to leverage my expertise and contribute to exciting projects within the Insurance IT domain. Let\'s connect and explore how I can add value to your team!

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