Alicia Manzanares

Assistant Vice President, Project Manager @Citi

Schamburg, IL, US

Led development team of over 10 people to successfully implement complex technologyproject for Citi client with revenue exceeding $2.5B in January 2023* Responsible for assigning projects to developers and testers based on experience andresource capacity; Monitors progress and provides guidance as necessary* Provides mentorship and guidance to team members to ensure project managementand change management procedures are being followed to mitigate compliance risks* Demonstrates servant leadership skills by regularly meeting with team members toreview assignments and to counsel, develop, and motivate them* Meets with senior management to understand their priorities regarding upcomingprograms and initiatives and to prioritize and plan projects as needed* Plans and executes projects and programs with retail services and other Citidepartments to while understanding the strategic impact to organization* Identified and executed process improvements that improved the efficiency of theproject management office (PMO) by 300% within one year

Northeastern Illinois University

Master of Business Administration (M.B.A.)

Northeastern Illinois University

Bachelor's Degree, Marketing/Marketing Management, General