Alicia Epperson
Sr Implementation Analyst & Process Improvement at McKesson/Ontada
- Role
- Senior Implementation Analyst at Ontada
- Location
- Roanoke, US
- LinkedIn followers
- 500 followers
About Alicia Epperson
I am a goal oriented, results-driven accomplished healthcare professional with over 20…
Experience
Senior Implementation Analyst
Feb 2022 — Present
Project Management: Lead end-to-end implementation projects, including project planning, resource allocation, timeline management, and coordination with internal and external stakeholders-Business Analysis: Conduct in-depth analysis of client requirements, gather business needs, and translate them into functional specifications for software implementation-Solution Design: Collaborate with technical teams to design customized solutions that meet client requirements, considering scalability, efficiency, and best practices-Configuration and Customization: Configure software systems based on client specifications, including workflows, interfaces, data mapping, and system integration- Testing and Quality Assurance: Develop and execute test plans, conduct system testing, identify and resolve issues, and ensure high-quality delivery of software solutions- Training and Documentation: Create training materials, conduct training sessions for clients and end-users, and provide documentation for system functionalities and processes-Client Relationship Management: Build strong relationships with clients, understand their business needs, address concerns, and act as a trusted advisor throughout the implementation process-Continuous Improvement: Identify opportunities for process improvement, standardization, and efficiency enhancement within the implementation methodology and contribute to the development of best practices.
Education
Capella University
Masters, Healthcare Information Management
2011 — 2013
Capella University
Bachelors, Information Technology
2006 — 2010
Skills
- Hospitals
- Hipaa
- Ambulatory
- Epic Systems
- Emr
- Clinical Research
- Ehr
- Healthcare Management
- Process Improvement
- Healthcare
- Software Documentation
- Informatics
- Healthcare Information Technology
- Physicians
- Healthcare Consulting
- Revenue Cycle
- Training
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