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Start for FreeAleksandra Lis
Service Manager @Shiji Group
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WORK HISTORY
Service Manager @Shiji Group
Katowice, PL
Managing and nurturing relationships with key clients and accounts- Maximizing the value of strategic accounts by understanding their needs, providing personalized solutions, and ensuring overall satisfaction- Acting as the main point of contact between company and key customers- Coordinating various departments to deliver products or services effectively and in a timely manner- Identifying new business opportunities within existing accounts, address issues and maintain a long-term, mutually beneficial partnership- Contribute to the development of processes, procedures and standards- Ensure full training for internal teams whenever new products, features and enhancements unique to the account are deployed.
EDUCATION
University of Silesia in Katowice
Master degree, Russian philology, translation
University of Silesia in Katowice
Bachelor degree, Russian philology, translation
ABOUT ALEKSANDRA LIS
Service Manager / Key Account Manager with solid background in hospitality industry. Hotel Distribution technologies specialist. Skilled in managing and nurturing relationships with key accounts, managing projects, handling distribution implementations, resolving technical and commercial issues, providing pre- and post-sales support. Committed to identifying needs of the key customers, providing personalized solutions, mantaining win-win relationships with customers, maximizing revenue potential and delivering operational excellence.
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