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Akhila Parameswaran
Senior Consultant Development @Tenarai
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WORK HISTORY
Senior Consultant Development @Tenarai
Kochi, IN
EDUCATION
Chinmaya Vidyalaya
Std X
Chinmaya Vidyalaya
Std XII, Mathematics and Computer Science
TKM College of Engineering , Kollam
Bachelor of Technology (Hons.), Electrical and Electronics Engineering
ABOUT AKHILA PARAMESWARAN
Experienced Salesforce Developer with over 6 years of expertise in designing and delivering scalable solutions across Sales Cloud, Service Cloud, Field Service Lightning, and Experience Cloud. Skilled in Apex, Lightning Web Components, REST API integrations, and Copado, with expertise in building intelligent service experiences using Service Cloud Voice, Amazon Connect IVR flows, Omni-Channel routing, and AI-driven automation through Agentforce and Prompt Builder. Delivered enterprise-grade solutions across automotive, life sciences, and consumer electronics industries, with a strong focus on leveraging Salesforce innovation to drive measurable business outcomes.
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