Adriana Avelar
Business, Functional and Technical Business Systems Analyst @Anthem Blue Cross and Blue Shield
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WORK HISTORY
Business, Functional and Technical Business Systems Analyst @Anthem Blue Cross and Blue Shield
Los Angeles, CA, US
Remote Project: Digital platform Chatbot Conversational AI NLU/NLP Platform iCloud (SaaS), API-supportive SOA architecture for English and Spanish languages Web and Mobile Channels; supporting Payor coverages and deductibles rules for physicians and prior authorization policies
EDUCATION
UCLA
Accounting and Finance
SKILLS
ABOUT ADRIANA AVELAR
Business Systems Analyst: Business, Functional and Technical Professional Summary Profile:A competent and experienced business systems analyst and scaled scrum master, with 13 + years of continuous performance in various projects, multi-disciplinary teams of varying sizes and complex programs of work. Has the ability to build strong relationships with all stakeholders and to turn proposals into reality. Successful in management roles that demand rigor, a high level of drive and dedication with a focused attitude towards delivering business outcomes using waterfall and agile methodologies.Technical experience in implementing solutions that improve enterprise effectiveness, streamline business processes and process workflows.Solution oriented approach with diverse experience in business systems analysis, requirements definition and specification, system design, process modeling, and software development.Collaborated with Stakeholders, End users, SME, Third Party vendors to analyze and document information needs and functional requirements delivering accurate and detailed artifacts such as Business Requirements, Functional Specification Design, Process Workflows, High Level System Design Documents, Proof of Concept (POC), Blue Print Design, GAP analysis, Database Data mapping and Test Plans for a broad range of business applications and IT solutions throughout all phases of the project life cycle (SDLC).Cross-functional, enterprise-wide workflow experience with broad experience in business applications.Experienced with multiple project approaches including Waterfall, Agile-Scrum, JAD, RAD, Spiral methodologies.Participated in Black and White Box testing as part of the Quality Assurance team, performed SIT, QAT, UAT, Regression, and Integration testing. Developed test cases and test objectives.Applications worked on: Conversational AI NLU/NLP Chatbot Web and Mobile KORE.ai platform, SMART IVR UI/UX design SAP ByD Supply Chain and CRM Sales and Marketing, SAP HR/FI e-Commerce (B2C/B2B) Web Portal iCloud Services Integration EDSS Content Management, Content Management (Documentum (EMC2 ) I.B.M. FileNet (DMS) Data warehouse, SAP BI Tools, COGNOS, SSIS, ETL NET Framework Salesforce (CRM) iCloud Bucher and Sutter (B + S), IVR
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