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Senior Analytics Services Consultant @Invoca
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WORK HISTORY
Senior Analytics Services Consultant @Invoca
Oversee all aspects of analytics services process including design, development, and executing of data reporting, identifying most relevant KPIs and reports across multiple industries.• Develop industry-level benchmark reporting by utilizing an array of detailed datasets garnered from phone call metadata, customer journey marketing data, and call transcript-mined KPIs to provide insight and analysis for clients.• Execute beta testing, full release, and feature enhancement improvements for new products in collaboration with product team. • Uncover creative ways to internally package data and insights gleaned from business intelligence process, strategizing long-term ways to monetize findings.
EDUCATION
DePaul University
Bachelor of Arts (B.A.), Economics
SKILLS
ABOUT ADAM PRICE
Senior Analytics Services Consultant
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