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Operations Manager @Amazon
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WORK HISTORY
Operations Manager @Amazon
San Diego, CA, US
Lead Amazon\'s SAN3 BHN Inbound operations, optimizing processes and working cross-functionally to ensure inventory accuracy and quality standards for over 4.4M packages weekly supporting Logistics and supply chain operations for Amazon e-commerce.• Oversee the timely receiving, sorting, and storage of inventory. Leveraged advanced technology, including robotics and automation, to streamline inventory management and optimize delivery processes.• Optimize operational processes and implement strategies to improve efficiency and reduce costs. Lead and mentor a team of front-line managers, guiding them in overseeing a workforce of 300-plus associates, focusing on career development, safety, and productivity. • Ensure adherence to Amazon\'s safety standards and promote a safety culture across all operations. • Monitor performance metrics, drive continuous improvements, and provide timely feedback to improve operational KPIs. Manage labor planning, budgeting, and resource allocation. Support and execute strategic initiatives aimed at scaling operations and enhancing customer satisfaction.
EDUCATION
Mesa Community College
Associate of Science (A.S.) in Business Administration
University of Phoenix
Bachelor of Science (BS) in Management
SKILLS
ABOUT ABNER FIGUEROA
Operations Manager with 7 years of experience leading cross-functional teams across…
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