Taft Singletary
Director of Operations at Alto | Ex-DoorDash
- Role
- Director of Operations at Alto
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Taft Singletary
Taft Singletary doesn\'t just run operations. He builds the kind of infrastructure that makes growth look inevitable in hindsight and then builds the teams that make it last. His edge isn\'t purely operational. Taft holds a Master\'s in Sports Psychology, and he applies that framework the same way a performance coach would: studying how people behave under pressure, where systems break down at scale, and what separates organizations that sustain elite performance from those that just sprint and collapse. That lens has quietly shaped everything he\'s built. At Alto, the nation\'s largest vertically integrated electric rideshare company, Taft serves as Director of Operations owning a $10M–$50M P&L, marching towards 600+ EVs, and a workforce of roughly W2 drivers across multiple markets. Within his first two years, he\'s been an intricate part of achieving a $150MM annual run rate. By cutting lost-time injury days by nearly 89%, scaling fleet safety initiatives, and building repeatable systems that drive measurable reductions in risk, cost, and operational disruption across markets, the company gave him an award for it. More importantly, the business scaled without breaking. Before Alto, Taft worked at the corporate level inside DoorDash; a $6.58 billion public company. Rearchitecting how the national fulfillment network was staffed and operated. Not from a single site. Nationally. The labor savings he generated crossed $3 million annually. Before that, he was promoted into leadership at Sanderson Farms, where he ran an 800-person department and moved the on-time delivery number by 26 points. What ties all of it together is a particular kind of operator\'s instinct. Taft sees a P&L, a workforce, and a growth target at the same time, and knows exactly where to pull. In operations, in mobility, in any environment where scale is the goal and execution is the variable, his instinct is rare.
Experience
Director of Operations
Jan 2025 — Present · Houston, TX, US
Responsible for the full operational engine of Alto\'s multi-market rideshare platform. Oversees EV fleet management, and fleet operations across multiple markets within the MaaS space. Owns a $10M–$50M P&L management responsibility,~600+ EVs, and W2 drivers. Drives market expansion, operational strategy, and unit economics optimization while scaling fleet operations, vendor management, and standardized processes to deliver consistent performance and service reliability.• Spearheaded 250% operational scale-up backed by a $15MM investment, reaching a $150MM annual run rate by Q4 2025• Secured minor-transport authorization (UberTeens) from the CA Dept. of Social Services. Delivering a 75% profit margin on the vertical• Increased fleet utilization by 33%(9 → nearly 12 hours/vehicle/day) through scheduling optimization and behavior risk assessments• Reduced lost-time injury days by 88.9%(167 → 18.6) via internal claim ownership and a structured return-to-work program. Keeping 75% of injured drivers active in modified roles• Cut overhead by 20% through microeconomic P&L analysis of charging, maintenance, and labor• Reduced incident rate per million miles by 3.5%• Built SOPs, onboarding frameworks, and role-specific KPIs deployed across multiple markets
Education
Springfield College
Master’s Degree, Sport and Exercise Psychology
2015 — 2016
The University of Alabama
Bachelor’s Degree, Psychology
2011 — 2014
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.