Albert Alvarez

Experience

1. Sr IT Network & Security Administrator

   Torchy's Tacos

   Dec 2023 — Present · Austin, TX, US

   Network Administration:• Manage and maintain network infrastructure including routers, switches, firewalls, and wireless access points.• Monitor network performance, identify and troubleshoot network issues, and implement solutions proactively.Implement network security protocols and best practices to prevent unauthorized access and data breaches.• Manage network segmentation and access controls.• Conduct network capacity planning and upgrades as needed.Security Management:• Oversee the implementation and maintenance of security systems, including intrusion detection/prevention systems (IDS/IPS), endpoint security, & vulnerability scanning tools.• Develop and enforce security policies and procedures to protect sensitive data.• Monitor security logs and investigate security incidents• IT Security tools with Crowdstrike adhering to policies and mitigating threats• Conduct regular security awareness training• PEN testingSystem Administration:• Manage server & desktop infrastructure, including physical and virtual servers, operating systems, and application deployments. Encompassing on-prem, cloud tools with MS Azure/Intune• Deployed RMM Solution (NinjaOne) to standardize patch management policies, scripting & monitoring.• Deployed Azure Virtual Desktop• Implement & maintain system backups for disaster recovery• Manage user accounts and permissions across the network, AzureAD• Utilized Microsoft 365 tenant administration, Exchange Online, SharePoint Online, AI / Copilot etc.• Worked to automate processes & proceduresProject Management:• Lead and participate in IT projects related to network upgrades, security enhancements, and system implementations• Manage project timelines, budgets, and resource allocationVendor Management:• Evaluate and manage relationships with IT vendors, including network hardware, software, and security providers• Negotiate contracts and ensure optimal service delivery

Education

• New Mexico State University-Carlsbad

  Associate in Pre-Business

  1997 — 2003

• New Mexico State University

  Bachelor's degree

  1997 — 2003