Zipporah Epting

Principal Data Solutions Analyst @VyStar Credit Union

Manage the identification and prioritization of use cases, sustaining a healthy opportunity pipeline Establish milestones and monitor the progress of plans and schedules, identify delivery risks, and drive mitigation strategies and solutions · Mentor/advise colleagues through the automation software lifecycle, providing advice and guidance on best practices and development techniques · Serve as a liaison between the technical and functional teams · Promote and drive adoption of emerging automation technologies across the enterprise · Participate in the CoE Define, Design, and Configure project phases to ensure adherence to governance objectives · Support the successful implementation of the solution · Ensure that post-implementation benefit realization is captured · Serve as the RPA COE technical interface with Organization\'s IT · Review code for compliance and reuse and ensure code complies with RPA architectural standards · Responsible and accountable for maintaining the RPA Object Library · Supports automation opportunity identification and assessment activities · Lead problem identification/error resolution process, including tracking, repairing, and reporting defects · Creates and maintains documentation to support role responsibilities for training, cross-training, and disaster recovery · Serve as primary monitor of RPA control room to efficiently and effectively execute automations · Serve as a final escalation point for automation execution and architectural issues · Monitor and maintain license utilization and subscriptions · Work with the Organization\'s IT change board and promotion process to promote automation code · Maintain/monitor RPA environments (Dev/Test/Prod) · Maintain RPA object library · Review and ensure automation runbooks are complete and maintained