Zhicong Wang

Data Analyst & Program Manager - Infrastructure Data Centers @ByteDance

Data Center Infrastructure & Cloud solution/Pricing/Spending Cloud Solution Commercial / FinOps Related Scope - Led a XX billion-dollar cloud commercial spending analysis, delivering quantifiable data insights to teams and CEO-2 leaders. Enabled effective contract negotiation with cloud providers, resulting in million savings in 2022- Led cloud price-performance/TCO analysis for a new SKU offered by a cloud provider, benchmarking against in-house built costs and providing recommendations to leaders on the optimal SKU selection and the potential for cost reduction through vendor negotiation, resulting in annual savings of $XX million. Data Analyst Related Scope - Built and maintained complex and large data ETL pipelines to support data analytic needs- Built dashboards and automation tools from scratch to support numerous programs, enabling project managers and leaders to have data-driven discussions and pinpoint the underlying causes of problems- Acted as the point of contact for data inquiries and led data governance, resulting in an increase in data accuracy from 85% to 99%. Program Manager Related Scope - Analyzed complex datasets, using data insights to facilitate discussions, establish SLAs/KPIs, and recommend actions for change and improvements- Managed several high-priority programs, developing comprehensive program frameworks, setting realistic short and long-term goals, establishing unambiguous roles and responsibilities, streamlining workflows, standard operating procedures, and spearheading system function designs- Hosted bi-weekly meetings with 8+ cross-functional teams to discuss key issues and align team objectives. Leaderships - Recruited data analysts, program managers, and FinOps while also serving as a mentor to these positions.