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Zaira Lynn Perez

Business Office Manager @Life Care Centers of America

Orlando, FL, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2025 — Present

Business Office Manager @Life Care Centers of America

Results-driven Business Office Manager with a proven track record of successfully driving exceptional financial performance in a skilled nursing environment.Contributed to reopening of the facility, ensuring full financial efficiency across admissions, billing, and collections processes.Achieved outstanding collection metrics through strategic oversight of Medicare, Medicaid, Managed Care, and Private Pay accounts.Strengthened revenue cycle performance by reducing AR days and improving cash flow.Supervise Business Office, Front Desk and AP staff, fostering a high-performance, accountable team culture.Collaborated with Admissions, Clinical, and Corporate teams to ensure accurate census management and payer verification.Enhanced billing accuracy, compliance, and reimbursement timelines.Maintained strong relationships with residents, families, and third-party payers, ensuring excellent customer service and financial transparency.Ensured compliance with all federal, state, and company regulations related to billing and collections practices.Key Achievements:Successfully contributed to reopen facility operations with immediate financial stabilization.Consistently exceeded collection goals and improved overall revenue cycle efficiency.

EDUCATION

N/A

University of Phoenix

Bachelor of Business Administration - BBA, Business Administration and Management, General

N/A

University of Michigan

Certificate

N/A

University of Pennsylvania

Certificate, US Health Law

ABOUT ZAIRA LYNN PEREZ

As a Business Office Manager at Life Care Centers of America, I focus on overseeing financial and administrative operations, ensuring accurate billing, regulatory compliance, and efficient revenue cycle management. My responsibilities include patient financial assessments, resident funds account management, payment processing, account reconciliation, daily census oversight, and participation in leadership meetings to support organizational goals; between others. With over 21 years of experience in healthcare administration and business operations, my expertise lies in healthcare finance and collections. I am committed to driving operational efficiency and supporting quality care delivery through collaboration with multidisciplinary teams, always ensuring alignment with healthcare policies and regulations.

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