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Muhammad Zain Siddiq
Field Technician @Geeks2U
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WORK HISTORY
Field Technician @Geeks2U
Hobart, AU
Diagnose, troubleshoot and resolve each customer\'s issue/s using your knowledge, experience and judgment as to the best approach Build rapport and maximise customer satisfaction as you do with your own direct clients Using the app, finalise each job on-site including invoice and processing credit card on file / collection of cash Provide follow-up support to customers if required
EDUCATION
National University of Computer and Emerging Sciences
Bachelor’s Degree
Charles Sturt University
Master's degree
ABOUT MUHAMMAD ZAIN SIDDIQ
Seeking a level-2 Help Desk position in a professional organization where I can make the best use of my developed SFIA skills; Information security, Network Design, Research, Project management, Data management along with other skills of communication, leadership, customer-service and problem-solving. I also have track record of employer and client satisfaction in providing technical support and customer service to clients, maintaining various PC hardware and software, coordinating new personnel in order to provide support to end users and increase organization\'s growth. Cordially welcome the new job opportunities related to my developed skills and professional experience.
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