Get your Emails warmed up and ready to send
Build sender reputation and reach more inboxes with automated email warmup.
Warm up your emails
Starting at $49/month
Yvonne Nguyen
Senior Performance Improvement Project Manager @Children's Health
Signup · Get unlimited contacts
WORK HISTORY
Senior Performance Improvement Project Manager @Children's Health
Dallas, TX, US
Identify areas for process improvement and work with operational and clinical leaders to establish objectives and lead cross functional teams, ensuring participants and key stakeholders have tools and information necessary- Teaching training sessions on Lean, Six Sigma, and other continuous improvement tools such as PDSA cycles, 5S, and standard work for over 800 employees- Led the successful transition of a recycling initiative to the Sustainability team by developing detailed processes; efforts resulted in a 75% increase in mixed recycling in Dallas, a 100% increase in lightbulb recycling with Engineering, and continued growth in recycling efforts in Plano, including battery and lightbulb recycling milestones- Conducted 70+ hours of time studies for Speech, Occupational, and Physical Therapy to analyze task durations and treatment ratios; findings informed process changes including same-floor assignments to reduce travel and coordination time, and supported the development of new productivity goals. This initiative expanded into a PI Coaching effort aimed at increasing therapist productivity and patient-facing time.
EDUCATION
American Society for Quality (ASQ)
Certified Six Sigma Black Belt
The University of Texas at Arlington
Master of Business Administration - MBA
The University of Texas at Arlington
Master’s Degree, Health/Health Care Administration/Management
The University of Dallas
Bachelor of Arts (B.A.), Biology, General
ABOUT YVONNE NGUYEN
A motivated, bilingual, Six-Sigma-Black-Belt–certified professional with the educational background and proven track record to guide and support process improvement, strategic planning, compliance, and more within the healthcare industry. Effective communicator and innovative trainer who is known for efficiently applying qualitative and quantitative tools to fix and streamline processes to enhance staff performance and boost process output under time constraints in fast-paced environments, also possessing the skillset to analyze complex information, manage key projects, and educate employees on complex process improvement topics such as Lean, Six Sigma, and DMAIC. Out-of-the-box thinker who is comfortable working in teams across multiple departments or independently to ensure solutions consistently meet or exceed operational goals. Exceptional training and academic qualifications, including a Master of Science in Healthcare Administration (M.H.A.) and a Master of Business Administration (M.B.A), both earned at the University of Texas at Arlington.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.