Yelena Akopian
Independent Communications Consultant / Entrepreneur
- Role
- Sales Lead at Massage Envy
- Location
- Glendale, CA, US
- LinkedIn followers
- 500 followers
Experience
Sales Lead
Apr 2026 — Present · Glendale, CA, US
In my role as a Sales Lead, I drive a high-performance, client-centric sales environment by setting the standard for an elevated service experience and leading by example on the floor. As a trusted team leader, I coach and develop Sales Associates through structured onboarding, ongoing training, and performance-focused feedback, strengthening both individual capability and overall team results. I take ownership of communicating and tracking sales goals, facilitating daily huddles, and aligning the team around key priorities. In close partnership with management, I contribute to strategy and performance planning, helping to improve closing rates, increase retail sales, and elevate service attachment. My leadership supports a culture of accountability, confidence, and consistent growth—positioning the team, and myself, for continued advancement.
Education
The George Washington University
Master of Arts, Global Communication
2013 — 2015
UC San Diego
Bachelor of Arts - BA, International Relations and Affairs
Skills
- Event Planning
- Copywriting
- Front-End Development
- Journalism
- Newspapers
- Layout Design
- Microsoft Office
- Html
- Nonprofit Organizations
- Social Media
- Wordpress
- Proofreading
- Indesign
- Editorial
- Editing
- Adobe Design Programs
- Press Releases
- Drupal
- Newsletters
- Public Speaking
- Copy Editing
- Spanish-Speaking
- Public Policy
- Russian Literature
- Magazines
- Front-End Design
- Css
- International Relations
- Website Administration
- Politics
- Nonprofits
- Adobe Creative Suite
- Storytelling
- Creative Writing
- Community Outreach
- Blogging
- Research
- Fluent Armenian
- Writing
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