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Yayson Valencia
Loan Consultant B2b Relationship Management & Revenue Growth @UMortgage
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WORK HISTORY
Loan Consultant B2b Relationship Management & Revenue Growth @UMortgage
US
Manage B2B relationships and develop strategies to drive revenue and improve client satisfaction.Key Achievements:Increased revenue by 6% within three months through strategic B2B relationship management.Boosted client satisfaction and conversion rates by 20%.Secured 25% new business growth using CRM-driven outbound sales strategies.Reduced client churn by 15% with retention-focused initiatives.
EDUCATION
St. Petersburg College
Bachelor of Applied Science - BASc
St. Petersburg College
Project Management Bachelor's Certificate
Longwood University
Master of Business Administration - MBA
Valencia College
Associate of Arts - AA
ABOUT YAYSON VALENCIA
With over a decade of leadership experience in management and process optimization, I have developed a proven ability to transform operations, improve efficiency, and fuel sustainable growth across multiple industries. My focus is on leveraging data-driven insights and strategic process redesigns to enhance productivity, drive revenue growth, and optimize business performance.Key Achievements:30% Productivity Boost: Re-engineered core processes to streamline operations, resulting in significant gains in team efficiency.22% Revenue Growth: Spearheaded workflow optimizations that contributed to substantial revenue increases, driving top-line growth.$120K in Annual Savings: Implemented policy compliance measures, leading to significant cost reductions across operational functions.Leadership Expertise: Proven track record of building and leading high-performing teams, both remote and on-site, to achieve operational excellence and foster a collaborative culture.What’s Next:I am now actively seeking innovative opportunities to apply my expertise in new sectors, contributing to operational transformation and long-term success. Whether leading organizational change or optimizing processes, I am excited about tackling new challenges that will leverage my skills in driving both operational and financial outcomes.Let’s connect to explore how I can contribute to your organization’s success.
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