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William Zhang

Partnerships Lead @Assembled

Brooklyn, NY, US
EMAILS
[email protected]
MOBILE NUMBERS
+14•••••••04

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WORK HISTORY

Jul 2022 — Present

Partnerships Lead @Assembled

Series B Leading technology and channel partnerships across Help Desk, Contact Center, and WFM ecosystems. Assembled is the intelligence layer underlying your customer experience, empowering support teams to be in the right place and right time, every time. Our workforce management platform enables more accurate staffing decisions, ease and control in scheduling, and crystal-clear visibility into data that helps improve performance and productivity. Customers include some of the most innovative support teams in the world, including those at Stripe, Autodesk, Zoom, Etsy, and Intuit.

EDUCATION

N/A

University of Pennsylvania

Bachelor of Engineering - BE

SKILLS

Microsoft OfficeIntegrationOracle BieeCustomer SuccessProject ManagementEclipseUser ExperienceStrategic PartnershipsUnix Shell ScriptingUser Interface DesignTechnical DocumentationConfluenceWordpressApi DevelopmentHtmlMatlabSaasMarket ResearchHiveBug TrackingRequirements AnalysisAgile MethodologiesGrowth StrategiesLinuxBehavioral AnalyticsEtlIos DevelopmentGoogle AnalyticsMobile ApplicationsProduct ManagementSystem TestingRestful WebservicesA/B TestingProgrammingProduct DevelopmentConsumer InternetWireframesMobile AnalyticsSqlCss

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