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Winnie Wu
Business Operations Manager @Walmart Connect
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WORK HISTORY
Business Operations Manager @Walmart Connect
San Bruno, CA, US
Strategic Leadership and Operational Excellence:• Operational Efficiency: Achieved a 40% increase in operational efficiency by aligning operations with the AOP and enhancing workflow management.• Executive Collaboration: Partnered with HR, TA, and Finance on AOP planning and headcount approvals. Delivered critical insights to C-level executives, boosting cross-functional collaboration and hiring efficiency by 20%.• Contractor Management: Managed contractor operations with a 98% approval rate for budgets and headcounts, streamlining processes for optimal resource allocation.Strategic Vision and Enhanced Efficiency:• Process Optimization: Revamped hiring processes using Jira, reducing time-to-hire by 30% and email correspondence by 70%, significantly improving efficiency.• Performance Enhancement: Drove a 20% increase in team efficiency through strategic analysis and innovative solutions. Contributed to the fiscal year AOP, aligning financial and operational objectives.Training Excellence and Collaborative Synergy:• Training and Development: Designed and implemented targeted training programs, boosting team proficiency by 20% and accelerating new hire integration.• Cross-Functional Collaboration: Enhanced interdepartmental collaboration by 15%, fostering a culture of continuous improvement.Data-Driven Solutions:• Cost Reduction: Led data-driven initiatives, achieving a 15% reduction in operational costs. Developed metrics to guide strategic planning and decision-making.• Stakeholder Engagement: Strengthened relationships with stakeholders, resulting in a 10% increase in collaboration effectiveness and a 20% improvement in feedback collection.
EDUCATION
University of California, Berkeley
Bachelor’s Degree, Communication and Media Studies; Journalism
College of San Mateo
Associate’s Degree, Communication and Media Studies
SKILLS
ABOUT WINNIE WU
As a dynamic Business Operations Leader, I excel in driving operational efficiency and strategic growth through data-driven insights and cross-functional collaboration. At Walmart Connect, I achieved a 40% increase in operational efficiency, revamped hiring processes to cut time-to-hire by 30%, and provided critical insights to C-level executives that enhanced overall team performance. My strategic leadership extends to optimizing processes and resource allocation, resulting in a 15% reduction in operational costs.Previously, at Pizza Hut, I directed cross-functional teams to achieve a 25% revenue increase and managed a $0.5M adaptation project, delivering 20% under budget. With a solid foundation in marketing from my time at Bay Area Fun 365, where I led social media marketing strategies and event planning, and data analysis experience from Facebook, I bring a comprehensive skill set to drive impactful business results. Proficient in Mandarin and English, I am adept at leveraging advanced analytics to align strategic objectives with operational execution.
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