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John Kozak
Director, Creative Operations @Walmart Connect
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WORK HISTORY
Director, Creative Operations @Walmart Connect
San Bruno, CA, US
Lead Creative Operations for Walmart’s in-house Lightbox Creative team of 150+, overseeing program management, resource strategy, and business operations. Partner with senior leadership to align creative output with company growth goals and client impact-Established scalable operational plans, streamlined systems, and optimized workflows to deliver creative excellence at speed and scale-Manage multimillion-dollar budgets, vendor contracts, and compliance while driving operational efficiency and cost savings-Implemented Workfront integration across functions, enhancing intake, approvals, and project visibility-Scaled onshore and offshore production teams, including expansion of a creative hub in India, to meet growing business demand-Developed prioritization models and KPI tracking systems, ensuring visibility into workload, performance, and ROI-Champion AI and automation practices to accelerate workflows, maximize productivity, and future-proof creative operations.
EDUCATION
San Jose State University
B.S.
ABOUT JOHN KOZAK
I’m a Creative Operations leader with 20+ years of experience building and scaling…
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