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William Vowell
Technical Account Manager @Specright
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WORK HISTORY
Technical Account Manager @Specright
San Diego, CA, US
Own the final state vision for 10–15 of the organization’s largest enterprise accounts. Lead all platform configuration—Lightning Pages, Flows, custom automation—ensuring alignment between customer requirements, business processes, and technical feasibility across CPG, pharma, packaging, beauty, automotive, and industrial verticals.• Design and deliver agentic AI solutions at enterprise scale: lead end-to-end implementation of intelligent document processing (IDP), conversational AI search, and ML recommendation engines. Implementations have driven 60%+ improvements in specification cycle time and reduced manual quality management effort by 50–60% for enterprise clients.• Built Salesforce Flows — recognized as the top automation resource in the organization. Separately, architect agentic AI solutions, building prompts and automated processes that embed AI/ML capabilities into client workflows.• Map integration points between Salesforce objects and client enterprise systems (ERP, PLM, SCM, MES), designing REST API connectivity and data routing for clean cross-system data flow. Configured solutions that reduced data request turnaround from hours to minutes and improved compliance rates from under 30% to 95%+ for key accounts.• Lead workstream execution across concurrent billable engagements, scoping work, assessing level of effort, and maintaining target utilization. Present each Salesforce release to 40–50 staff; coach team members and client stakeholders on solution best practices to maximize customer ROI.
EDUCATION
University of South Carolina
Minor, Computer Science
University of South Carolina
Bachelor of Arts - BA, Music
ABOUT WILLIAM VOWELL
7+ years building and implementing enterprise SaaS solutions — platform configuration, custom system automation, AI/ML solutions, and data integrations. Has owned the technical vision for 10-15 of the largest enterprise accounts at Specright, spanning CPG, pharma, packaging, automotive, and industrial Salesforce Flows built. REST API integrations between Salesforce and enterprise systems (ERP, PLM, SCM). AI solution deployments that cut specification cycle times by 60%+. Best work happens at the intersection of technical depth and real client outcomes.
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