William Brown

Lead Project Manager @Crédit Agricole CIB

NY, US

Lead cross-departmental IT initiatives, fostering collaboration among IT, Operations, Business Units, and Vendors to deliver complex projects efficiently and on schedule• Oversee IT governance for electronic and audio communications, managing archiving, retention, monitoring, and surveillance systems (e-mail, chat, voice) in line with regulatory requirements• Develop and validate business cases and cost/benefit analyses, ensuring projected outcomes are realized post-implementation• Direct global updates to correspondent banking relationships, including Nostro/Vostro account changes in foreign currencies and coordination of RFP requests with Network Management for potential currency transitions• Coordinate testing and User Acceptance Testing (UAT) for IT system changes and initiatives, ensuring functionality meets business and regulatory requirements• Maintain comprehensive process and project documentation, including workflows, governance procedures, and regulatory controls, aligned with internal standards and best practices• Serve as point of contact for Audit and Regulatory Exam requests, ensuring timely, accurate, and well-documented responses across IT operations• Govern IT system risk evaluations and integrations within the region, embedding controls, oversight, and compliance checks to strengthen operational resilience• Manage the Corporate Mobile Phone program for end users, including vendor management, and adherence to regulatory requirements for electronic and audio communications

Clark University

Master of Arts - MA, English Language and Literature, General

Nichols College

Bachelor of Arts - BA, English