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Will Pendergrass

Digital Product Owner @Ally

Detroit, MI, US
EMAILS
w••••••••@ally.com
MOBILE NUMBERS
+17•••••••43

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WORK HISTORY

Feb 2020 — Present

Digital Product Owner @Ally

Detroit, MI, US

Drive, implement, and manage the ongoing business processes for complex components of the overall line of business strategy. Responsible for providing enhancements and improvements to the product along with ensuring an optimal online dealer experience for various parties. Responsible for gathering, documenting, and providing business requirements, system specification reviews, analytic requirements, and user acceptance testing for projects and releases that impact the digital channel.

EDUCATION

2003 — 2006

Waldorf University

Bachelor's Degree

2011 — 2015

Lawrence Technological University

Master of Business Administration (MBA)

SKILLS

Business Process ImprovementMicrosoft PowerpointCall CentersMicrosoft OutlookLeadershipCustomer RetentionCustomer ServiceStrategyVehicle RemarketingAutomotiveDealer RelationshipsMicrosoft ExcelProblem SolvingFinancial ServicesEmployee TrainingSalesVendor ManagementDealer ProgramsCreditTeam Building

ABOUT WILL PENDERGRASS

Business professional with 20 years of automotive experience specializing in both…

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