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Wesley C.
B2c Product Manager @Meridian Energy
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WORK HISTORY
B2c Product Manager @Meridian Energy
Christchurch, NZ
I own the growth and performance of the Demand Flexibility product, delivering customer expansion that exceeds quarterly growth targets. I partner closely with internal teams and external stakeholders to align product strategy with commercial objectives, customer value creation and regulatory requirements.I lead cross-functional delivery across Engineering, Data and Operations, prioritising initiatives based on business value, and ensuring execution within a scaled Agile environment.Key Achievements• Accelerated Demand Flexibility Growth: Increased adoption from to over customers within a single quarter, surpassing growth targets through onboarding optimisation and strategic partnerships. • Modernised the Demand Flexibility Platform: Delivered key features including eligibility logic, emergency stop controls, automated crediting and regulatory compliance workflows. Led the migration of operational capabilities from SAS to Databricks, significantly enhancing platform reliability, accelerating data access and removing manual intervention points across critical workflows. • Delivered Material Operational Efficiency Gains: Generated more than 1,200 hours of operational savings per quarter (equivalent to approximately 2.2 FTEs) by automating customer and compliance workflow. Reduced operational queues from five days to under one day, improving service responsiveness and customer experience. • Established a Sustainable Operating Model: Transitioned automations to the Platforms team, embedding long-term governance, reducing risk exposure and retiring legacy workflows.
EDUCATION
FAE Centro Universitário
Postgraduate in Management through Business Processes, Business Processes
Universidade Federal do Paraná
Degree of Information Systems Technology, Major in Computing, Computing
SKILLS
ABOUT WESLEY C.
I am an experienced Product and Technology Leader with a proven track record of delivering measurable results across Energy, Agribusiness, Food & Fibre, Banking, Insurance, Manufacturing, Logistics, Engineering and Government sectors. My professional experience spans from strategic leadership in Agile and Product Management to technical roles as a Software Analyst and Java Developer, enabling effective solutions that bridge technical and business needs and drive customer impact. As a Product Owner at Meridian Energy, I am focused on advancing decarbonisation initiatives in New Zealand and leveraging product management strategies to deliver meaningful results in the energy sector.With certifications in SAFe Agile Product Management, Project Management Professional (PMP), Certified Scrum Product Owner (CSPO), Scrum Master (CSM), Business Analysis Professional (CBAP) and Lean Six Sigma, I am committed to Product Management excellence and continuous learning. My skills include product strategy development, roadmap creation, backlog management and team leadership across international contexts, including New Zealand, Australia, Canada, Poland, Mexico and Brazil. Fluent in English, Portuguese and Spanish, I am passionate about fostering open communication, teamwork and alignment across all product lifecycle stages to deliver products that meet business goals and enhance customer experience.
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