Wendy Proffitt

Ramp Manager @Piedmont Airlines

Responsible for overseeing all ground operations on the ramp at an airport, including managing a team of ramp agents, ensuring safe and efficient aircraft servicing, baggage handling, marshalling aircraft, and coordinating with other airport personnel to maintain on-time departures and arrivals, all while adhering to strict safety regulations and company policies; essentially acting as the leader of the ground crew at a station, ensuring smooth aircraft turnaround and prioritizing customer service.