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Head of Partnerships @My Mirror - Online Psychology Solutions
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WORK HISTORY
Head of Partnerships @My Mirror - Online Psychology Solutions
Melbourne, AU
I lead partnerships at My Mirror, an Australian, telehealth‑first mental health provider delivering clinically governed, scalable psychology services nationwide. I work with employers, insurers, health partners, and government to design partnerships that improve access to high‑quality care while reducing friction across the mental health ecosystem.My focus is on building long‑term, value‑driven partnerships that combine strong clinical governance with proprietary technology—connecting help seekers, clinicians, GPs, and referrers to deliver measurable outcomes at scale. I’m passionate about creating partnerships that are practical, adaptable, mutually beneficial and genuinely improve mental health access and impact.
SKILLS
ABOUT WARREN HARVIE
I lead the strategy and execution of delivering consistent, seamless customer experiences across all touchpoints and channels. With a deep understanding of the customer, I design experience-led strategies that build meaningful, sustainable partnerships, driving mutual benefit. My focus is on creating scalable, efficient and effective operating models that elevate the customer experience.I implement strategic initiatives aligned to business goals, values, and purpose, optimising performance through strong fiscal leadership, digital transformation, service design, operational excellence, process re-engineering, and structured change management.I leverage technology as a strategic enabler to enhance customer satisfaction, loyalty, and growth. By aligning cross-functional teams around a shared customer vision, I ensure the organisation delivers value at every stage of the lifecycle.
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