Vishnuvardhan Chebrolu
Salesforce Developer @Best Buy
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WORK HISTORY
Salesforce Developer @Best Buy
Implemented Einstein GPT and Agent force automation improving customer response time by ~30% and enabling predictive sales insights for business teams.Built real-time Tableau CRM dashboards using Data Cloud improving executive reporting visibility and reducing manual reporting effort by 40%.Developed scalable automation solutions using Apex, LWC, and Salesforce Functions reducing manual case handling by ~25%.Created multi-cloud integrations (Sales Cloud, Service Cloud, Marketing Cloud) for cohesive customer experiences.Maintained compliance and data protection through Shield Encryption, roles, profiles, and permission settings.Contributed to CI/CD deployments using SFDX and Git-based branching strategy across multiple sandbox environments.Facilitated sessions for stakeholders and business users to promote adoption and demonstrate AI functionalities.Performed incident resolution by managing Service Now tickets and using Jira to resolve production issues, improving system stability and performance.Implemented asynchronous Apex (Batch/Queueable) for high-volume data processing scenarios.Optimized SOQL queries and reduced redundant database calls to improve system performance.Designed reusable LWC components following component-based architecture best practices.Participated in code reviews and ensured adherence to Salesforce governor limits and security standards.
EDUCATION
University of North Texas
Master of Science, Artificial Intelligence
ABOUT VISHNUVARDHAN CHEBROLU
Salesforce Developer with 4+ years of experience designing, developing, and deploying scalable CRM solutions across Sales Cloud and Service Cloud environments. Strong expertise in Apex (Classes, Triggers, Batch, Queueable), Lightning Web Components (LWC), Aura Components, SOQL, SOSL, Flow Builder (Record-Triggered & Screen Flows), and Salesforce security model (OWD, Role Hierarchy, Sharing Rules, Permission Sets).Hands-on experience building REST/SOAP integrations using Apex callouts, Named Credentials, Platform Events, JSON parsing, and event-driven architecture. Experienced in Large Data Volume (LDV) handling, governor limit optimization, bulkification, asynchronous processing, and debug log analysis. Proficient in Salesforce DX (SFDX), Git-based version control, CI/CD pipelines, DevOps Center, Copado/Gearset deployments, and multi-sandbox release management.Worked on AI-driven automation using Einstein GPT, Agentforce, Data Cloud, and Tableau CRM to enhance customer engagement and predictive insights. Strong experience in reports & dashboards, data migration (Data Loader, Bulk API), and cross-cloud integrations (Sales, Service, Marketing Cloud). Master’s in Artificial Intelligence & Machine Learning from University of North Texas. Certified Salesforce Platform Developer I and Platform Admin.
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