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Vince West
Executive Director, Digital Sales @TTEC Digital
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WORK HISTORY
Executive Director, Digital Sales @TTEC Digital
Dallas, TX, US
Originally hired at Avtex Solutions in 2013, and Avtex was acquired by TTEC Digital in Spring 2021.
EDUCATION
Oklahoma State University
Bachelors, Management Information Systems
SKILLS
ABOUT VINCE WEST
I partner with BFSI leaders to transform their customer experience. With an engineering background and deep specialization in CX technologies, I bring an architectural approach to solving complex challenges. My consultative process guides clients through the full solution lifecycle—from strategy and technical architecture to implementation and long-term partnership, ensuring technology drives lasting value. Let\'s connect to discuss how we can build more meaningful customer conversations. Technical Specialties: • AI-Powered CX Solutions • CCaaS • CRM • Data & Analytics • Customer Journey & Omnichannel Routing • Workforce Engagement Management • Outbound Campaigns • Process Automation • Custom Integrations & RESTful Web Services
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