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Vince Pratt
Product Manager, IT Infrastructure @New Zealand Customs Service
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WORK HISTORY
Product Manager, IT Infrastructure @New Zealand Customs Service
Wellington, NZ
SKILLS
ABOUT VINCE PRATT
Dynamic IT Leader Driving Innovation and Outstanding Customer ExperiencesResults-oriented IT professional with proven leadership skills and a track record of success across New Zealand and Australia. Experienced in leading cross-functional teams to deliver value and achieve positive customer outcomes in diverse environments.Recognised for developing and implementing IT infrastructure strategies, technology roadmaps, and workplace practices that align with business vision, values and objectives.Passionate about service management and committed to enhancing customer experiences. Adept in analysing and solving complex challenges, thriving in dynamic and high-pressure situations. Known as a conscientious and dedicated leader who fosters a supportive and collaborative team culture and builds strong relationships with key stakeholders through clear and effective communication.Outside of work, enjoys pursuing creative interests such as songwriting, drumming, and drone aerial photography, as well as maintaining an active lifestyle and spending quality time with family.
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