Vimal Singh

About Vimal Singh

I am a Strategic Business Transformation Leader with over 16 years of experience driving enterprise-scale evolution at the intersection of Global Finance and High-Scale Tech. My career is defined by a high-velocity trajectory, including 5 merit-based promotions at ICICI Bank and accelerated advancement to Senior Program Manager at Amazon.Currently, I serve as a Strategic Consultant for Amazon’s WW FBA Strategy & Consulting, where I lead multi-billion dollar investment pivots and the development of Autonomous Intelligence ecosystems. I specialize in improving Operating Leverage by architecting AI-driven “Zero-Touch” operational flows and Agentic Workflows that transition organizations from manual processes to Prescriptive Business Modeling.Core Impact Highlights:Strategic Turnarounds: Formulated the recovery roadmap and Capital Allocation strategy for a $1.7B investment to modernize infrastructure and revitalize market share in the EU.AI-Driven Efficiency: Engineered a proprietary AI verification engine that replaced manual friction with Autonomous Decisioning, achieving 85% operational efficiency and $13M in annualized savings.P&L & Unit Economics: Orchestrated a $1.3B entitlement project shifting inventory models to optimize profitability while utilizing automated promotional logic for Churn Mitigation.Financial Innovation: Launched a credit framework that unlocked $20M in annualized revenue and managed a $240M high-value income portfolio during my tenure in Corporate Banking.I am an alumnus of the prestigious, highly selective ICICI Leadership Program and hold an MBA in Finance & Banking. I thrive in navigating global ambiguity and aligning CXO-level stakeholders, Legal, and Compliance to scale innovative technology with financial rigor.Expertise: Agentic AI Flows | Autonomous Decisioning | Unit Economics | Strategic Business Turnarounds | P&L Optimization | CXO Advisory | Regulatory Resilience

Experience

1. Senior Program Manager

   Amazon

   Mar 2024 — Present · Seattle, WA, US

   Strategic Business Planning: Served as the bridge between engineering execution and business strategy, managing a global roadmap for identity and registration functions.• Process Innovation: Executed ML-driven operating improvements that reduced manual review handle-time by 85%, significantly scaling the onboarding capacity of the digital business.• Process Automation & AI Initiatives: Led AI programs & product launch to benefit operational mechanisms & reduce customer pain points.• Cross-Functional Governance: Influenced without authority across Product, Legal, and Tech teams to standardize compliance policies across 20+ international markets.• Product Functionality & Strategy: Collaborate with Product, UX, and Engineering teams to drive strategic decisions for global seller identity and registration products.• Financial Performance: Managed strategic entitlements of $xx B, identifying performance metrics and translating trends into market-facing initiatives to improve store profitability.

Education

• ICICI Manipal Academy

  Diploma of Education, Banking

• Delhi University

  Bachelor of Science(H) Maths, Mathematics

  2006 — 2009

• Central Board of Secondary Education

  Class 12th

  1992 — 2006

• NIIT University

  Master of Business Administration (MBA), Finance

  2014 — 2016

Skills

• Branch Banking
• Icore
• Retail Banking
• Credit Cards
• Core Banking
• Prime
• Finacle
• Remittances
• Trade Finance
• Commercial Banking
• Corporate Banking
• Kyc
• Cross Selling
• Banking