Vikas Gurnani

Service Delivery Leader @HCLTech

Liverpool, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2019 — Present

Service Delivery Leader @HCLTech

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Managing Service Delivery for Large size Financial accounts in UK region (40+Mil).Responsible of Infrastructure delivery through teams in UK, Lithuania, US and India.Responsible of managing Large size EUC projects through teams in US. Managing any new business enquiry from any New / Existing customer from delivery team prospect.Deployment of available resources in different opportunities with-in Barclays and with new customers.Weekly / Monthly / Quarterly operations and business review with internal and external stakeholders.Staffing and managing profitability for all projects in US and Lithuania.Monthly Billing, Yearly Budgeting and Driving Profitability by following best practices.

EDUCATION

2013 — 2015

SHREE GURU GOBIND SINGH TRICENTENARY UNIVERSITY, GURGAON

MSc

2012 — 2014

Maharshi Dayanand University

Master of Business Administration - MBA

1996 — 1999

Janardan Rai Nagar Rajasthan Vidyapeeth

Bachelor's Degree

SKILLS

Service DeliveryOspfCisco Systems ProductsPre-SalesNexus 5k, Flex and 7kWorkforce ManagementComputer Network OperationsOperations ManagementBgpConsultingOutsourcingPrince2 PractitionerSlaIT Service ManagementIpTeam ManagementCcie R&S WrittenVendor ManagementData CenterCisco TechnologiesLeadershipManaged ServicesTelecommunicationsItilCall CenterManagement

ABOUT VIKAS GURNANI

Service Delivery Leader responsible for managing Large size (40+ Mil ACV) deals for Financial Services Sector customers.

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Vikas Gurnani — Service Delivery Leader at HCLTech in Liverpool, GB | Unifers