Robert Parker

Operations Manager @HCLTech

OR, US

Oversee all aspects of operations including managing logistics, warehousing, and inventory control to ensure efficient and cost-effective distribution of products. Lead a team of supervisors and associates, drive performance metrics, and implement process improvements to optimize productivity, safety, and quality standards.Key Responsibilities: • Develop and implement operational strategies to achieve key performance indicators (KPIs) related to safety, efficiency, and customer service. • Manage daily operations, including receiving, picking, packing, and shipping activities. • Lead, coach, and develop a team of supervisors and associates, fostering a culture of continuous improvement and accountability. • Monitor and control inventory accuracy, ensuring stock levels are maintained and discrepancies are resolved. • Collaborate with cross-functional teams, including supply chain, customer service, and IT, to streamline processes and enhance distribution efficiency. • Ensure compliance with safety regulations and company policies, promoting a safe and secure working environment. • Analyze data and operational reports to identify areas for improvement and implement corrective actions

San José State University

BA, Business