Vijay Tupakula

About Vijay Tupakula

I’m Vijay Tupakula - builder, operator, and founder with 14+ years of experience.I’ve built companies, led teams, and run operations. For the past 3+ years, my focus has been AI automation that works in real life, not just in demos.Today, I lead Savvy Agents, where we work on patient communication for dental practices. Front desk staff deal with constant calls and heavy workloads. Our AI receptionist, Ira, helps by answering calls, booking and rescheduling, and syncing with 13+ PMS systems. She takes care of the repetitive work so staff can focus on patients and in-person care.I’m not building AI to replace people. I’m building it to reduce busywork, so they have more time for human connection.What I share here: Practical ways to use AI in service operations Lessons from scaling Voice AI in real clinics Playbooks for building fast and learning from users Honest takes on AI - what’s real vs what’s hypeWho might find this useful: Builders and operators exploring AI for efficiency Dental and health tech teams Investors interested in automation-first SaaSI share what’s working, what isn’t, and the lessons I learn along the way.

Experience

1. Founder

   Savvy Agents

   Jul 2023 — Present · Austin, TX, US

   Built and launched an AI-powered assistant for dental and healthcare practices- Helped clinics cut 10+ hours of admin work per week by automating scheduling, reminders, and follow-ups- Reduced patient no-shows by up to 30% with smart reminder workflows- Expanded platform to support 24/7 call handling and multilingual conversations- Designed HIPAA-compliant workflows integrated with top dental and medical practice systems- Scaled from concept to adoption across multiple U.S. clinics within the first year.

Education

• Northwest Missouri State University

  Masters in Applied Computer Science, Computer Science

  2018 — 2019

• Jawaharlal Nehru Technological University

  Bachelor of Technology (B.Tech.), Computer Science

  2008 — 2012