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Vidhya Kasturi

Global Quality Program Manager @Airbnb

Kennewick, US
EMAILS
[email protected]
MOBILE NUMBERS
+13•••••••75

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WORK HISTORY

May 2023 — Present

Global Quality Program Manager @Airbnb

Richland, WA, US

Managed global quality programs at Airbnb, focusing on Trust and Safety initiatives. • Directed fraud prevention strategies, enhancing user trust.• Improved service-level agreement adherence through targeted coaching programs. • Collaborated cross-functionally to align program delivery with organizational goals.

EDUCATION

N/A

Shanmugha Arts, Science, Technology and Research Academy

Bachelor of Engineering (B.E.)

2013 — 2014

California State University - East Bay

Master of Business Administration (MBA), Global Innovators

SKILLS

Sales EnablementPaasSaasSoftware as a Service (Saas)Professional ServicesStrategyMobile TechnologyManagementService-Oriented Architecture (Soa)ArchitectureApplication ServerSoaIT StrategyMiddlewareInformation TechnologySolution SellingEaiApplication ArchitectureBusiness ArchitectureCustomer Relationship Management (Crm)ConsultingOracle Fusion MiddlewareBig DataSoftware Project ManagementEnterprise SoftwareEnterprise ArchitecturePre-SalesLeadershipSolution ArchitectureEnterprise Resource Planning (Erp)Identity ManagementIntegrationOracleCloud ComputingProduct MarketingBusiness AlliancesBusiness Intelligence

ABOUT VIDHYA KASTURI

I build the operational infrastructure that makes AI work at scale. Over 15 years…

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