Victor Mikhail
- Role
- Associate Director Workforce Managment at Exact Sciences
- Location
- Madison, WI, US
- LinkedIn followers
- 500 followers
About Victor Mikhail
As Associate Director of Workforce Management at Exact Sciences, I lead a team dedicated…
Experience
Associate Director Workforce Managment
Dec 2022 — Present
Skills
- Quality Management
- Negotiation
- Business Process Improvement
- Team Leadership
- Business Expansion
- Process Improvement
- Result Oriented
- Training
- Call Centers
- Operations Management
- Coaching
- Strong Planning and Time Management Skills
- Leadership
- Contact Centers
- Business Planning
- Crm Experience
- Project Planning
- Risk Management
- Sales Management
- Retail Banking
- Budgeting
- Business Analysis
- Time Management
- Multi-Channels Contact Center Technologies and Metrics
- Project Management
- Leadership Development
- Strategy
- Change Management
- Team Building
- Sales and Leads Generation
- Performance Management
- Banking
- Decision Making
- Multi-Channel Retail
- Microsoft Office
- Customer Experience
- Customer Satisfaction
- Employee Training
- Analysis
- Growth Planning and Implementation
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