Uyen Yen
Desktop Support Analyst @Stantec
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WORK HISTORY
Desktop Support Analyst @Stantec
Edmonton, AB, CA
EDUCATION
Archbishop MacDonald High School
Alberta High School Diploma and International Baccalaureate Certificate
University of Alberta
Bachelor of Science (BSc), Analytical Chemistry
SKILLS
ABOUT UYEN YEN
As a dynamic professional with a strong foundation in technical support and a passion for enabling organizational success, I thrive in roles where I can support senior leaders and teams in high-pressure environments.Currently a Desktop Support Analyst at Stantec’s corporate head office, I provide personalized, hands-on support to executives, senior leadership teams, and staff across all levels. I’m experienced in managing competing priorities, resolving complex technical issues discreetly, and ensuring seamless daily operations for leadership navigating shifting demands.With proficiency in Microsoft 365, ServiceNow, Active Directory, and collaboration tools like Teams and SharePoint, I bridge technical expertise with exceptional organizational skills. I excel at anticipating needs, streamlining workflows, and fostering strong relationships built on trust, discretion, and adaptability.I am passionate about supporting high-impact individuals within the company and contributing to strategic initiatives by helping them stay focused on what matters most.
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