Uday Amaraneni

Senior Servicenow Irm Consultant @AbbVie

Birmingham, AL, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2022 — Present

Senior Servicenow Irm Consultant @AbbVie

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TX, US

Contribute to the technical design and hands-on development of ServiceNow solutions supporting enterprise cyber and risk transformation initiatives.• Develop and configure ServiceNow custom applications, workflows, Business Rules, Script Includes, UI Policies, Client Scripts, and Flow Designer actions.• Build integration between ServiceNow and enterprise security tools (Splunk, CrowdStrike, Microsoft Sentinel) using REST APIs, Integration Hub, Import Sets, and MID Server configurations.• Implement Security Operations (SecOps) workflows including Security Incident Response (SIR) and Vulnerability Response automation, reducing manual triage effort by 40%.• Configure Integrated Risk Management (IRM) solutions to automate risk assessments and control testing, reducing assessment cycle time by 35%.• Develop scripted REST APIs for bidirectional data exchange with external GRC platforms.• Enhance CMDB architecture aligned with Common Service Data Model (CSDM), improving CI relationship accuracy by 30%.

EDUCATION

2010 — 2014

Swarna Bharathi Institute of Science and Technology

Bachelor's of Science, Computer Science

ABOUT UDAY AMARANENI

As a Sr. ServiceNow Developer/Admin at AbbVie, I leverage my expertise in ServiceNow to enhance the efficiency and effectiveness of IT service management processes. With over 5 years of experience in this role, I have successfully implemented and customized various ServiceNow modules, such as Incident, Problem, Change, and Release Management, to meet the specific needs of different organizations.I am passionate about delivering high-quality solutions that align with business objectives and user requirements. I have a strong background in computer science and engineering, which enables me to understand the technical aspects of ServiceNow and its integration with other systems. I am always eager to learn new skills and technologies to stay ahead in the field. My goal is to contribute to the success of AbbVie and its customers by providing reliable and innovative IT services.

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