Tyler Erwin

About Tyler Erwin

Results-driven business leader with 11 years of experience in Operations, Continuous Improvement, and Program/Project Management. Proven track record of owning functional budgets, setting strategic priorities, and leading cross-functional teams to deliver measurable business results. Experienced in influencing Senior Managers and site leadership through data driven, business led change management to align teams around evolving priorities. Skilled in Lean Six Sigma and Total Productive Maintenance, with expertise in translating strategy into scalable, executable programs that improve operational performance and long-term outcomes.Strengths: Leadership, Collaboration, Communication

Experience

1. Services Program Manager

   Vertiv

   Jan 2025 — Present · Westerville, OH, US

   Led development of a new e-commerce platform enabling direct thermal parts sales and expanding service channel accessibility• Defined and drove cross-functional delivery of an AI-based predictive maintenance platform supporting enterprise service strategy• Designed an automated technician intake workflow and database to enable system-driven decisions for the Parts Harvesting Program• Launched a technician incentive program to increase engagement and accelerate adoption of new service offerings

Education

• Tiffin University

  Business Administration and Management, General

  2012 — 2014

• The Ohio State University

  Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations

  2014 — 2016

Skills

• Microsoft Office
• Leadership
• Public Speaking
• Facebook
• Operations Management
• Microsoft Word
• Team Leadership
• Research
• Leadership Development
• Sports
• Time Management
• Microsoft Powerpoint
• Continuous Improvement
• Lean Manufacturing
• Teamwork
• Team Management
• Access
• Social Networking
• Management
• Critical Thinking
• Project Management
• Customer Service
• Communication
• English
• Event Planning
• Social Media
• Powerpoint
• Microsoft Excel