Twisha Sethi

Strategic Account Development Enterprise Ai & Digital Solutions (Canada) @OpenText

Waterloo, ON, CA
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WORK HISTORY

Jan 2025 — Present

Strategic Account Development Enterprise Ai & Digital Solutions (Canada) @OpenText

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Waterloo, ON, CA

Driving digital evolution for Canadian enterprises and Public Sector agencies, including the Ontario Government (OPS).I partner with organizations to turn strategic intent into measurable impact by leveraging OpenText’s integrated portfolio. My focus is on navigating the complexities of modernizing legacy systems and adopting secure, scalable innovation.Core Portfolio Focus:Artificial Intelligence: Driving adoption of the AI Aviator portfolio to embed generative AI into business workflows.Cybersecurity: Protecting critical infrastructure and data for highly regulated public sector entities.Digital Experience (DX) & ADM: Optimizing application delivery and customer engagement journeys.Information Management: Helping the OPS and enterprise clients manage the lifecycle of their most sensitive data.Expertise: Enterprise Architecture (TOGAF 9), Cloud Strategy (Google Cloud), and Multi-Sector Account Development (Public Sector, FSI, Energy).

EDUCATION

2012

Heritage Xperiential Learning School (Formerly known as The Heritage School, Gurgaon)

CBSE Grade X and XII

2014 — 2016

University of Birmingham

Bachelor’s Degree, Business management

2018 — 2020

Nanyang Technological University Singapore

Msc in Technopreneurship and Innovation Programme, Entrepreneurship/Entrepreneurial Studies

2012 — 2013

Singapore University of Social Sciences (SUSS)

Diploma in Management Studies, Business management

ABOUT TWISHA SETHI

Growth-focused Customer Strategy & Digital Transformation Leader.** Passionate about driving growth and transforming client journeys, I bring a unique blend of strategic insight, customer-centricity, and industry versatility to every engagement. With a track record of success in Financial Services, Retail, and Healthcare, I have consistently unlocked efficiencies and elevated customer success by bridging business goals with innovative solutions.My background includes hands-on experience in consulting, marketing, and project management, allowing me to deliver impactful, high-visibility initiatives. I’m also an advocate for digital transformation and optimization, ensuring that clients not only reach their goals but exceed them.At a Singapore-based FinTech startup, I played a pivotal role in launching and scaling a digital wallet across Southeast Asia, driving regional growth from the ground up. This journey solidified my commitment to customer experience and business innovation, principles I now bring to the enterprise tech landscape. Additionally, as a featured author in *Harvard Business Review*, I explored the BRiSK3 Mind model of entrepreneurship, underscoring my commitment to thought leadership in this space.Whether collaborating with C-level stakeholders or guiding teams through transformation, my approach remains focused on growth, resilience, and a relentless commitment to client success. Let’s connect if you’re interested in reimagining possibilities in digital transformation and customer success.

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Twisha Sethi — Strategic Account Development Enterprise Ai & Digital Solutions (Canada) at OpenText in Waterloo, ON, CA | Unifers