Tuhin Sinha

About Tuhin Sinha

Results-oriented technology and Management professional with extensive leading-edge IT…

Experience

1. Head of Delivery - Cloud Customer Success Professional Services Msp

   Trantor

   Mar 2021 — Present

   Trantor is a pioneer in building enterprise technology solutions and cutting-edge Captive Centers of Excellence (CoEs).As part of the leadership team, I’ve had the privilege of shaping and scaling high-impact functions aligned with modern cloud and cybersecurity needs.Key Responsibilities & Achievements:• Established the Customer Success and Professional Services Practice from the ground up, now a major revenue contributor—specializing in Cybersecurity, Database and Cloud Security SaaS solutions.• Managing the Cloud Vertical, including solution strategy, execution, and stakeholder alignment.• Spearheaded the setup and operation of the MSP practice, driving scalable managed services delivery.• Leading Net New (NN) and Existing (EN) customer engagements with a focus on retention, growth, and satisfaction.• End-to-end Engagement Management across global clients.• Active involvement in Pre-sales, Solutioning, Project Delivery, and Service Delivery.• Contributing to overall business strategy and cross-functional collaboration

Education

• Bangalore University

  B.E.

  1995 — 1999

Skills

• Start-Ups
• Program Management
• Software Project Management
• IT Strategy
• Requirements Analysis
• Business Process Improvement
• Network Security
• Budgets
• Business Transformation
• Service Delivery
• Business Analysis
• Team Management
• Outsourcing
• Agile Methodologies
• Management
• Vendor Management
• Project Management
• Information Technology
• Network Design
• IT Service Management
• Server Architecture
• Infrastructure
• IT Leadership
• Html