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Travis W. Runnels
Human Centered Designer, Management Analyst @U.S. Department of Veterans Affairs
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WORK HISTORY
Human Centered Designer, Management Analyst @U.S. Department of Veterans Affairs
US
Human Centered Designer / Customer Experience Strategist for the VA Central Office’s Veteran Experience Office.
EDUCATION
University of San Francisco
Bachelor of Arts degree, Industrial and Organizational Psychology
Bellevue College
Transfer Degree, Psychology
Cañada College
Associate in Arts Degree, Psychology
Bastyr University
Certificate, Summer Cadaver Program
California State University, Monterey Bay
Master of Business Administration, Responsible Buisness
Stanford University
Clinical Effectiveness Leadership Training (CELT)
Pierce College
Associates, Technology
San José State University
BA, Behavior Studies
Cortiva Institute of Massage Therapy - Seattle
CMT / LMP , Professional Massage Therapy
SKILLS
ABOUT TRAVIS W. RUNNELS
A strong capable leader experienced in improving organizations through strategic cultural change by enhancing core competencies with simulation, education and experiential learning. A pioneer in the Patient and Family Centered Care transformation for the Veterans Health Administration, ensuring each Veteran and their family is receiving the best personalized, proactive, patient driven care possible and spreading this methodology nationally by training other health care organizations. Experience in the military, massage and the corporate sector have proven to be a benefit in transforming the delivery of healthcare in the United States.Professional Specialties:Organizational Psychology principles focused on process improvement and systems redesign within large academic healthcare organizations. Emphasis on Toyota lean management and A3 problem solving among others. Graduate of the Stanford University School of Medicine Clinical Effective Leadership Training (CELT). Over 15 years of experience in Training and Development; Presenting; Event Planning; Facility Operations, Logistical Management; Project Management; Triage Counseling; Suicide and Crisis Counseling.
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