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TP

Troy Plott

Sr Director of Product Management for Workforce Management @NiCE

Palm Springs, CA, US

EMAILS

t••••••••@nice.com

MOBILE NUMBERS

+15•••••••48

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WORK HISTORY

May 2017 — Present

Sr Director of Product Management for Workforce Management @NiCE

SKILLS

Contact CentersIexSaasLeadershipCustomer ExperienceUnified CommunicationsWorkforce PlanningTelephonyCall CentersTelecommunicationsManagementSoftware as a Service (Saas)Business AnalysisOperations ManagementIvrCrmVendor ManagementCustomer Relationship Management (Crm)Team BuildingSalesforce.comWorkforce ManagementCall CenterBpo

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