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Troy Flynn
Regional Director @BEST Crowd Management
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WORK HISTORY
Regional Director @BEST Crowd Management
US
EDUCATION
Roanoke College
Political science
ABOUT TROY FLYNN
Troy Flynn is uniquely versed in all aspects of facility and event management via his experience in venues throughout the United States and Europe for over two decades. In addition to his background in arena management and operations, he has extensive experience in hockey operations and human capital management. Flynn began his career with the private management firm, Global Spectrum (Spectra) at the Wells Fargo Center in Philadelphia. He was soon named Director of Operations at Sun National Bank Center, supporting corporate initiatives throughout the network of facilities throughout the United States. In 2007, he relocated to Europe as General Manager of the Spaladium Arena in Split, Croatia, managing all aspects of the new facility. In 2008, Flynn was named the first acting General Manager for Global Spectrum Europe, the European expansion entity associated with Global Spectrum. His duties included event development, booking, routing, and providing operational structure for transitioning facilities. He also worked as the General Manager of the Mullins Center at the University of Massachusetts, Amherst beginning in 2009. While at the University, he collaborated with the Isenberg School of Management and co-authored a university text book, “Sports Principals and Practices”. From 2010 to 2014, Flynn was the Vice President of Operations for Prudential Center in Newark, New Jersey, a new home for the NHL’s New Jersey Devils. He lead an extensive compliment of facility operations experts to facilitate the demanding needs of the NHL, NBA, NCAA and WNBA tenants. Under Flynn’s leadership, his Operations team hosted several premier events including the 2012 Stanley Cup Finals, the 2013 NHL Draft, the 2011 and 2012 NBA Drafts and the Rolling Stones 50th Anniversary concert. In addition, Flynn led union negotiations, engineered and implemented unique cost-saving measures and managed purchasing and capital projects. Flynn transitioned from New Jersey to the Rockford Arena Venues in Illinois during 2014. As Executive Director/General Manager of the complex and Entertainment Authority (RAVE), he had operational and P&L responsibility for the BMO Harris Bank Center, Coronado Performing Arts Center, Davis Park and the AHL Rockford IceHogs (BlackHawks affiliate). Over the course of Flynn’s leadership the Rockford operations consistently exceeded revenue goals and received national recognition for ticket sales and customer service. Flynn was an active member of the AHL board of Governors. Flynn and his family currently reside in West Chester PA.
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