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Trifon Theodosopoulos
Client Administrator Ii @Wilmington Trust
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WORK HISTORY
Client Administrator Ii @Wilmington Trust
Minneapolis, MN, US
Partner with relationship managers and other internal parties to oversee portfolios, resolve issues, and foster client relationships. Daily loan administration includes transaction onboarding, debt service payments, loan fundings, loan reprices, amendments, terminations, etc. Resolve discrepancies and review trade documents for execution. Process executed trades in the loan system. Liaise with clients and other external parties, providing excellent customer service, resolving issues, and responding to client requests. Understanding and adhering to the company’s risk and regulatory standards, policies, and controls in accordance with the Company’s Risk Appetite. Assist with additional special projects and initiatives as requested.
EDUCATION
South Dakota State University
Bachelor of Arts (B.A.)
University of Indianapolis
Master of Science - MS
DePaul University
Bachelor of Arts (BA)
DePaul University
Master of Public Administration (M.P.A.)
South Dakota State University
Bachelor of Arts - BA
SKILLS
ABOUT TRIFON THEODOSOPOULOS
I am eager to bring my unique perspective and skills to a new organization to enhance and improve my customer experience (CX) skills. My ability to analyze data and problem-solve effectively, paired with my strong communication and leadership skills, allows me to collaborate successfully with cross-functional teams to implement solutions that benefit both the customer and the company. I am excited about the opportunity to continue growing and learning in the CX field, and I am confident that my background and experiences have prepared me to excel in any new challenges that come my way. I am dedicated to making a positive impact on the customer experience and am committed to delivering exceptional results for any organization.
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