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Senior Business Development Manager, Enterprise @SquareTrade
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WORK HISTORY
Senior Business Development Manager, Enterprise @SquareTrade
New York, NY, US
I currently help lead North American Enterprise Business Development for Allstate Protection Plans all protection categories and sizes (mobile, consumer electronics, major appliances, furniture, jewelry, etc.) • Develop strategic partnerships that drive revenue growth through client acquisition and retention.• Analyze market trends and competitor activities to identify new business opportunities.• Collaborate with cross-functional teams to implement innovative solutions for client needs.
EDUCATION
W. P. Carey School of Business – Arizona State University
Bachelor of Science (B.S.), Supply Chain Management
Raymond S. Kellis High School
High School Diploma, General Studies
Massachusetts Institute of Technology
Master of Applied Science, Supply Chain Management
W. P. Carey School of Business – Arizona State University
Bachelor of Science (B.S.), Marketing
ABOUT TREVOR THOMPSON
If you are interested in scheduling a meeting with me to learn more about SquareTrade or Allstate Protection Plans (APP), please reach out to me at t••••••••@squaretrade.com! I am happy to chat and answer any questions you may have. WHO AM I?I am a business development expert currently operating within SquareTrade, focused on our Allstate Protection Plans business. My background has been focused in strategy & operations, as well as customer support, which gives me a different viewpoint when it comes to the world of business development. My formal education has been focused in supply chain management and marketing, which, combined with my in-depth experience in call center optimization and customer retention initiatives, allows me to apply a unique continuous improvement mindset to your organization. PRIOR EXPERIENCEI have previously overseen and managed the contact strategy, KPI creation and development, customer service optimization, and customer retention initiatives for a Debt Settlement FinTech company (Beyond Finance) as well as a large Financial Services organization (JPMorgan Chase & Co.). Additionally, I have served on a Strategic Initiatives team within the Global Support organization at DoorDash, where I helped manage and launch initiatives across all lines of business. SKILLSI have experience in, and knowledge of: business development, marketing, vendor management, contact center optimization, contact strategy, project management, data analysis and visualization (Looker, Tableau, Salesforce, Python, SQL, Salesforce), supply chain management, process improvement, S & OP, and marketing. BONUSIn my free time, I enjoy challenging myself by learning and experiencing new things, such as: improv, skydiving, coding, juggling, etc. Let\'s connect!HOW TO CONTACT MEYou can send me a connection request or email me at t••••••••@squaretrade.com.
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